At Astro Art, your privacy is a cornerstone of our digital experience. We are committed to protecting your personal data and ensuring a secure, transparent environment for all our cosmic explorers.
1. Introduction
Astro Art ("we," "our," or "us") provides an immersive astronomy and art learning experience. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and mobile application. By accessing our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, and mailing address provided during ticket booking or account registration.
- Transaction Information: Details of your bookings, payment confirmations, and purchase history.
- Usage Data: Information about how you use our website, including IP addresses, browser types, device information, and page interaction data.
- Location Data: With your permission, we may collect GPS data to provide localized prayer times and Qibla direction via our mobile app.
3. How We Use Your Data
The information we collect is used to:
- Process and confirm your exhibition bookings and ticket purchases.
- Provide personalized features like localized calendars and astronomical data.
- Communicate important updates, security alerts, and support messages.
- Analyze site performance to improve our digital and physical exhibits.
- Ensure the security and integrity of our systems.
4. Data Protection & Security
We implement rigorous technical and organizational measures to safeguard your data. This includes encrypted connections (HTTPS), secure database architectures, and regular security audits. Access to personal data is strictly limited to authorized personnel who require it to perform their duties.
5. Cookies & Tracking
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you signed in, and understand website traffic patterns. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly as a result.
6. Third-Party Services
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share data with trusted service providers (e.g., payment processors, hosting services) who are contractually obligated to protect your information and only use it for the specific services they provide to us.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights or have questions about your data, please contact our support team. We will respond to your request within a reasonable timeframe.
8. Changes to This Policy
Astro Art reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via our website or app. We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us:
Astro Art Center
info@astroartcenter.com
Bangkok, Thailand